Skip to content
Gratistack, home
Menu

Help desk

Handle customer support tickets from email, chat and web forms.

Open one to see every alternative, ranked.

Free help desk tools

Every free tool in this category, by name.

Filter alternatives

3 alternatives

  • FreeScout

    Open-source help desk and shared mailbox built on PHP and MySQL, with paid lifetime modules for extra features.

    License: Open source
    • Web
    • Self-hosted
    Status: Unknown

    This replaces Freshdesk and Zendesk

  • osTicket

    Open-source support ticket system with a customer portal, help topics, SLAs and canned responses, self-hosted on PHP.

    License: Open source
    • Web
    • Self-hosted
    Status: Unknown

    This replaces Freshdesk and Zendesk

  • Zammad

    Open-source help desk with ticketing, a knowledge base, SLAs and many channels, self-hosted or on paid hosted plans.

    License: Open source
    • Web
    • Self-hosted
    Status: Unknown

    This replaces Freshdesk and Zendesk